How Can We Help?
FAQ
Why do you use cheap split rings that tend to rust easily?
The split ring is a topic we often debate. In the beginning it was offered as a simple, cost effective way to leash tools to a tool holder. The rings were also chosen because they can be pulled free fairly easily in an emergency where a kayak might flip and someone was tangled in their tool leash(es). We have considered stainless steel split rings but the added cost pushed the pricing beyond what we felt was fair to our customers. Please contact us if you have any questions and we can suggest some other alternatives.
Can I request custom colors or other customizations?
Of course! We do our best to provide a color match and can customize some products as well. Please don't hesitate to contact us. If you would like a different color of a product you are purchasing, put that request in the Special Instructions in the cart (until we upgrade the website).
My product arrived in good condition and installed correctly but later it broke because of some other incident. What do I do?
Please do not hesitate to reach out to us! Things happen. This business was started to find solutions for people, That's it. Reach out and we'll find a solution to the issue. Check out our Customer Satisfaction Pledge on our About Us page.
How do I install the clip on the MK inside pocket tool holder?
Please see photos and instructions on this page. https://bradgetdesigns.com/106-mk-inside-pocket
Do you take custom requests?
Absolutely! Please reach out to us via our Contact Us and we'll see what we can do to accommodate your request!
What colors do you offer?
We can do a multitude of color options. We are working on a color palette but colors rendition will depend on your screen settings. Often products are offered in commonly requested or colors matching color schemes of the items they are designed for. However, feel free to reach out with other color requests. Please check back soon to see the color palette.
I have an idea for something. What should I do?
We love new challenges and helping customers find solutions to their needs. Please reach out to us via the Contact Us link or email us at bradgetdesigns@gmail.com.
What's up with the name?
The name comes from a good friend who coined the term "Bradget" as a combination of Brad and gadget in reference to how I always seemed to have electronics, new gizmos and, well, gadgets. He would just call every new thing I had a Bradget and now I am blessed to have the opportunity to make Bradgets to solve problems for others.